Services / Broken phones & loaners

Broken phones & loaners

Phones break. We handle the warranty or replacement claim so your team isn’t stuck on hold.

How it works

  1. You tell us what happened and which line it is.
  2. We open the warranty or insurance claim with the carrier.
  3. A loaner phone can bridge the gap while the replacement ships.
  4. We confirm the replacement is working and close the request.

What you get

  • One contact for the whole claim
  • Loaner phones on hand
  • Status updates in writing

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